Scheduled Cloudforge maintenance - Teamforge service (18-09-2019)(Completed)

Time: From 18-09-2019 2 p.m IST to 18-09-2019 4:00 p.m IST.

Duration: 2 Hours

Description: We are switching over the Teamforge service to new updated environment to serve you better.  We are going to perform the activity in two phases.  In the first phase, few customers will get migrated over to the new environment.  As part of the migration, the IP address  for the service will get change.  The DNS TTL is adjusted to have minimal impact during the change.  Only the teamforge service for few customers will be impacted during the scheduled maintenance window.  Please contact CollabNet support for any questions.  We apologize for the short notice and any inconvenience this might have caused your users. We will provide you an update when the maintenance is completed.

Update: Maintenance is completed and service is up and accessible. Please file support case for any issues.

 

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2 Comments

  • 1
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    Adam Brusselback

    We are still locked out of Teamforge many hours after this maintenance window has closed. Were there unexpected circumstances which made it take longer? I have received no communication back on my support request asking the same.

  • 0
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    Danilo D'Auria

    Same here. Still not working! I wrote several emails but no answers yet

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