If you want to cancel your CloudForge domain or close the CloudForge account completed, you can do so as a Owner of the account.
1) Go to Admin-->Billing Menu
2) On the Billing Page, use the Change plan option
3) Now choose cancel the account option as shown below and provide with the conformation to cancel the account.
If you still face any issues, you can write directly to our billing team at firstname.lastname@example.org
Note: you will not be able to cancel the account is there is a payment due or a invoice which has to be paid. Please write to above email in this case.