Closing CloudForge Account

If you want to cancel your CloudForge domain or close the CloudForge account completed, you can do so as a Owner of the account.

1) Go to Admin-->Billing Menu

billing_admin.PNG

 

2) On the Billing Page, use the Change plan option

 billing.PNG

 

3) Now choose cancel the account option as shown below and provide with the conformation to cancel the account.

billing_cancel.PNG

If you still face any issues, you can write directly to our billing team at cbu_billing@collab.net

 

Note: you will not be able to cancel the account is there is a payment due or a invoice which has to be paid. Please write to above email in this case.

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