Alternative Account Payment Methods

Do you offer an alternative payment method?

Yes.  If your Credit Card or other form of payment is failing, you may be able to use another method of payment.
(See "Credit Card Payment Failing?": My Credit Card is being declined in CloudForge)

What other methods are accepted?

We offer Paypal and Check, but first please email us for approval first, support@cloudforge.com

Updating Billing Information

Once this request has been approved and processed, please make sure your "Billing Info" is up to date.  You may need this configured correctly if you are attemtping to upgrade your account:


Admin > Billing > Billing Info > Update Info

3174_-_Cannot_Upgrade_Account_-_Billing_Info_Change_Paypal.png

3174_-_Cannot_Upgrade_Account_-_Change_Billing_Info_Paypal.png

What if I wish to change my payment method back?

No problem.  Please contact us once again for approval to update your payment method.

3174_-_Cannot_Upgrade_Account_-_Changed_Billing_Info_Paypal_-_Upgrade_Page.png

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