Scheduled Storage Maintenance : For Git service, on 2016-06-01 from 19:30 to 22:30 PDT.(Completed)

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Ashok
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Scheduled Maintenance: Git 2016-06-01

Date & Time: 2016-06-01  19:30 - 22:30  GMT

Duration: 3 hours.

Affected Services: Git

Description: We have planned data migration of Git server to a better storage system to improve the performance. This will require a reboot, and a service outage.Please contact CollabNet support for any questions. We will provide you with an update when completed.

Update : The maintenance is still going on and it is taking more time than we have anticipated. We are extending the window time for another 2 hours. I will provide a status update here once the task is completed. Thank you for your patience.

Update: We have completed the maintenance of Git server and all the Git repositories should be accessible now. Please verify the same and file a support ticket to support@collab.net if you need assistance.

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5 Comments

Date Votes
  • 0
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    Shannon Massman

    Is there pre-work occurring that would cause "No connection could be made because the target machine actively refused it"?

  • 0
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    Mark Mellis

    We have at least three users who are unable to connect. Here is an example message: 

    $ git pull    
    no such identity: XXX: No such file or directory
    Permission denied (publickey,gssapi-keyex,gssapi-with-mic).
    fatal: Could not read from remote repository.
     
    Please make sure you have the correct access rights
    and the repository exists.
    $
  • 0
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    Shannon Massman

    Our other team members are experiencing as well. I opened a ticket but only "high" priority. Since this is confirmed, someone want to open a critical one?

  • 0
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    Ashok

    Hi Shannon / Mark ,

    Sorry for the inconvenience caused. The maintenance was scheduled for today, i.e 01-06-2016 PST hours. I have initially updated an incorrect date by mistake while converting the timezone to PDT. Thank you for your understanding and patience.

    Ashok.

  • 0
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    Mark Mellis

    OK, it is good to know there is an explanation. Thanks for clearing that up, Ashok.

    While I have your attention, would you mind deleting the first message above that starts out "Others saw:" ? I'd do it myself but that doesn't seem to be an option. Thanks.

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