Quarterly Maintenance Window (May 10th 2014/ 2:00 AM UTC to 11:45 AM UTC) [Completed]

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Chakravarthy Shankar
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Date / Time: May 10th 2014/ 2:00 AM UTC to 11:45 AM UTC

Services affected: TeamForge and TeamForge dependent services, SVN for customers signed up for after 14th March 2014.

Description : CollabNet regularly performs system-wide changes to maintain and upgrade common infrastructure components such as power, network, and storage. This is a message to remind you that our scheduled quarterly maintenance window is scheduled on Saturday May 10th to update our storage infrastructure and update firewall configurations.

Impact to Customers: There will be a service interruption of TeamForge and dependent services and SVN for customer signed up after 14th March 2014 (Hosted at our in-house new svn server) that could last up to 8 hours.

We apologize for any inconvenience this may cause. For more information about this maintenance window, or to report other unrelated issues, please contact CollabNet Support.

Update: Maintenance has been completed and all service are available now. Please check and feel free to file a support ticket if any issues.

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9 Comments

Date Votes
  • 0
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    Mihai Tuhari

    Hello,

    GIT is currently down. When is it going to get back? 

    Thanks

  • 0
    Avatar
    Mihai Tuhari

    Looks to be back. Thanks

  • 0
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    Neem Technologies

    Hi .. its time .. unable to commit the code even now ....

  • 0
    Avatar
    Neem Technologies

    Error: Commit failed (details follow):  
    Error: Commit blocked by pre-commit hook (exit code 255) with output:  
    Error: svn: E205000: Invalid revision number supplied  
    Error: Error logging in.  Please verify the username and password. (ref  
    Error:  svn11a:KL8dtOpc6sIHBOqD)  
    Error: This error was generated by a custom hook script on the Subversion server.  
    Error: Please contact your server administrator for help with resolving this issue.  

  • 0
    Avatar
    Neem Technologies

    Error: Commit failed (details follow):  
    Error: Commit blocked by pre-commit hook (exit code 255) with output:  
    Error: svn: E205000: Invalid revision number supplied  
    Error: Error logging in.  Please verify the username and password. (ref  
    Error:  svn11a:KL8dtOpc6sIHBOqD)  
    Error: This error was generated by a custom hook script on the Subversion server.  
    Error: Please contact your server administrator for help with resolving this issue.  

  • 0
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    Joel Boxall

    I'm having problems as well.

  • 0
    Avatar
    Neem Technologies

    Is your maintenance is gonna take more time ... if yes, please inform .... thanks ...

  • 0
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    Subramanian Vairavan

    Hi All,

    Few of our Maintenance tasks planned took longer than expected. Our Operations team are working actively to bring back the services at the earliest. As of now the ETA for the services to be back up is 2 hours, and we will keep the status page updated. Our Sincere apologies for the inconvenience caused.

    Thanks,

    Subramanian.

    CloudForge Support.

  • 0
    Avatar
    Subramanian Vairavan

    Hi All,

    Maintenance has been completed and all service are online now. Please check and feel free to file support ticket if any issues.

     

    Thanks,

    Subramanian.

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