Outage: SVN (CloudForge Hosted) Fixed

Date: 24 July 2014 09:15 AM (UTC) to 12:15 AM (UTC)

Services Affected :   SVN (CloudForge Hosted)

Description : Our Hosted Subversion service is currently down and customer accounts migrated to our in-house Hosted systems might face connectivity issues.

Affecting primarily only those which do *not* have Trac added to their accounts/projects.

Our Operations Team is working on it to fix the issue at the earliest, we will keep you posted once the issue is fixed.

Update: The service is online and accessible now. Please try accessing and feel free to file a support ticket if any issues.

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17 Comments

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    Travis Baldree

    Is there a projected ETA for this to be back up?

    Thanks!

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    Patrick Terry

    This was posted today, 7/24/2014, but the "Date" says "24 May 2014 09:30 AM (UTC)". I'm guessing this is for today as I cannot perform and SVN Update. Can you please confirm?

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    Raja Chandran

    Same here. seems SVN is down for whole day..

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    CollabNet Helpdesk

    Hi Travis, 

    Currently we don't have an ETA for this issue, Our Operations team is working on a high Priority to fix this.

    Hi Patrick,

    Thanks for the notification, Yes the SVN service is affected Today and our Operations team is working on a high Priority to fix this.

     

    Apologize for the inconvenience.

     


    Thanks,
    BCD Babu,
    CloudForge Support.

     

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    Marc-Olivier Blanc

    SVN still down. Any chance we can have a status on this issue ? thanks a lot.

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    Marc-Olivier Blanc

    talking about coincidences :) .... thanks fo the answer one minute before I asked :).

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    Ruben Tan

    This happened at a very inconvenient time as I have a major build coming up today. :( 

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    Ruben Tan

    My Team member made a joke that cloudforge svn might be down, we had a good laugh about it and i said that it was impossible, when i searched the net, sadly it was true :( hope this gets fixed asap. 

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    Alto Admin

    Hopefully it won't end up like CodeSpaces outage. We migrated here after their annihilation and every SVN outage with no ETA brings that trauma back...

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    Tom Dexter

    What confuses me is the description about this 'Affecting primarily only those which do *not* have Trac added to their accounts/projects.', as the problem I see seems to be specifically *with* the tracker stuff.  I can update and checkout from svn but the commits all fail because of the pre-commit tracker hooks.

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    Alan Hoffman

    Hoping for a fix soon. cloudforge should be one of those services which is 99.9999% always up, but it seems they aren't there yet.

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    William Nguyen

    This is certainly a strange issue, caused when we DON'T use something lol

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    Travis Baldree

    Heh, 99.9% uptime may be a bit of a stretch. That only allows for a little over 8 hours of downtime per year! :)

     

     

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    Aaron Cardoz

    @William Nguyen : Totally agree with you :-)

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    Alan Hoffman

    @travis it is a good goal and I think what customers expect! 

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    Alan Hoffman

    back online for me, good job!

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    William Nguyen

    Yep, back online for me too.

     

    Thanks for the fix guys

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