Outage: Authentication Service [Fixed]

Date:  05 Feb 2014 01:55 pm - 02:40 pm UTC

Services Affected :  All the services are affected.

Description : We are experiencing a technical issue with our authentication server once again. Certain CloudForge users would experience difficulties to authenticate with the service. Our team members are working diligently to resolve the issue at the earliest. we will keep the posted updated on the progress.

Update : We have fixed the issue and all services are up now. Please feel free to contact CloudForge support for any more queries. Apologize for the inconvenience caused.

 

Have more questions? Submit a request

9 Comments

  • 0
    Avatar
    Mark Thomas

    ok, thanks - however any reason there seems to be the constant stream of outages recently

  • 0
    Avatar
    Derrick LANGRISH

    Constant is the word. Guys you REALLY need to sort your infrastructure out as this is now a daily event !

  • 0
    Avatar
    Chris Bischoff

    I have not had issues but once a year, so far, so to say that it's a daily event is a bit far-fetched.

  • 0
    Avatar
    Tom Chiverton

    You must be lucky. We've been taken out by every one of the recent outages. And now it's down *again*. Starting to worry...

  • 0
    Avatar
    Derrick LANGRISH

    Well you are very lucky Chris, it is a daily for us .

  • 0
    Avatar
    Martyn Frank

    The expected fix time would be great, thanks.

  • 0
    Avatar
    Chris Bischoff

    Sorry that you have had those issues. I can imagine how frustrating that would be... as it is for me today.

  • 0
    Avatar
    Tim Newsome-Ward

    Any one had any news on this?

  • 0
    Avatar
    Ashok

    Hi All,

    Please accept our apologies for this inconvenience. We have fixed this issue now and services should be accessible to all our users in no time. We are also doing an internal RCA to fix this issue permanently. Please update us here if you still have the same issue.

     

    Thank you,

    Ashok.

Article is closed for comments.