All Users Group w/General Access Permissions Not Allowing User Permissions in Bugzilla?

All Users Group w/General Access Permissions Not Allowing User Permissions in Bugzilla?

 

- Sometimes you may create a User (who is added to the 'All Users' group by default), and they are not able to access some of the functions in your Bugzilla instance.

- You will see, by default, the 'All Users' group has the following Role: General Project Access (R/W)

Bugzilla
  • Can Access
  • Can Confirm Bugs
  • Edit Bugs

 

CloudForge_Roles.png

"Even With The Above Permissions, I Still Cannot Edit Bugs in Bugzilla."

 

- If this is the case, then you can simply add a new Role: Bugzilla (R/W)

- Add the following permissions, sans "Administrator" (unless you wish to provide this to your users):

 

 

 Bugzilla_Role.png

 

Checking Bugzilla

- You will have to wait 30 minutes or so for the account to resync. 

- You should then check Bugzilla to see if you (Or your User) can make changes). 

- If after some time, this does not process, please open a ticket detailing what has been done.  We may have to perform a manual resync thereafter.

 

Feel free to contact us if you have further questions/comments.

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