Why does my SVN client not recognize your SSL certificate?

The certificates we have registered for all our HTTPS services are signed by trusted authorities - Provided by DigiCert.
Some Subversion clients do not ship with a list of trusted CAs, like your web browser (Firefox / IE) does for example. That means that it is possible for your SVN client to be unable to properly validate SSL certificates.


If you receive a message like this:

Error validating server certificate for 'https://*.svn.cvsdude.com:443': - 
The certificate is not issued by a trusted authority. Use the fingerprint 
to validate the certificate manually! Certificate information:
Hostname: *.svn.cvsdude.com - Valid: from Aug  3 00:00:00 2010 GMT to Aug  7 23:59:59 2011 GMT
Issuer: www.digicert.com, DigiCert Inc, US
Fingerprint: C6:0A:10:4E:87:9A:35:65:5E:E1:D3:FB:74:D0:E9:D4:58:72:6D:56 
(R)eject, accept (t)emporarily or accept (p)ermanently?

First, please check that the your URL you are connecting to does indeed have a valid certificate:

Go to http://www.digicert.com/help/ > Enter your service URL. i.e.: https://DOMAIN.svn.cloudforge.com > Check Server 



Verify that all the tests suceeded - If anything fails, please email us to support@cloudforge.com


However, if the tests succeed, and you still have issues as detailed above:

  • Make sure your client has the DigiCert root certificates installed. 
  • You can download them here https://www.digicert.com/digicert-root-certificates.htm (For Most OS, or clients you don't need to do this, as they come "bundled" with CA certs by default)

Ultimately, if in doubt, please email support@cloudforge.com for more help.



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